Full Refund of a product is allowed only under the following cases:

  • If the product comes back to the warehouse undeliverable due to customer not available to receive the product or if the address given on the order is incorrect or if after several attempts by the courier company the customer still has not accepted delivery of the product
  • A customer can also ask for a refund if the product received is either damaged or different from the order placed. You must bring it to the notice of our customer service within 24 hours of receiving the product. Requests raised after 24 hours of delivery will NOT be eligible for refunds

For both above cases only, full amount will be refunded back to the customer and we will inform via email when the refund is initiated from our end.

Please expect the refund within 14 working days. We do not take any responsibility for a delay in the refund because of the delays made by the bank, calamities or national holidays.

Under no circumstances, refund will be processed if the product is found to be damaged by the customer.